01

Information we collect

We collect information you provide when placing an order, creating an account, or contacting us, such as your name, email, billing and delivery details, order history, and messages. We may also receive technical data such as IP address, browser type, and cookie identifiers.

02

How information is used

  • Process payments, fulfil orders, and provide delivery updates.
  • Respond to support, return, and refund requests.
  • Maintain account security, prevent fraud, and meet legal obligations.
  • Improve website reliability and the shopping experience.
03

Payments and service providers

Payment information is handled by the payment provider selected at checkout. We share only the information necessary with providers that support payment, hosting, analytics, fraud prevention, and delivery.

04

Cookies

Cookies keep the cart working, remember preferences, support account sessions, and help us understand website performance. Browser settings can limit cookies, although essential store features may then stop working.

05

Retention, security, and your choices

We retain information only as long as needed for orders, support, tax, accounting, security, and legal requirements. Reasonable safeguards are used to protect it. You may email us to request access, correction, or deletion where applicable law permits.